Shipping and returns
Shipping your package
Packages are generally shipped within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without a signature. Packages may also be shipped via UPS Extra and delivered with a signature. Please contact us before choosing this delivery method, as it incurs additional charges. Regardless of the shipping method chosen, we will send you a link to track your package online.
Shipping fees include handling and packing costs as well as postage. Handling fees are fixed, whereas transport fees vary according to the total weight of the package. We recommend grouping all items in a single order. We cannot combine two orders placed separately, and shipping fees apply to each order. Your package is shipped at your own risk, but special care is taken with fragile items.
Box sizes are appropriate and your items are properly protected.